When was the last time you asked, and do you know what the response means? The Two Questions You Should Know the Answer to:  What would make you want to stay?  What would make you want to leave?  These questions do something that exit interviews never can. They reveal what people value now , not what they tolerated until they couldn’t anymore. Most importantly, they give leaders insight they can actually act on.  You might think you already know the answers. Most leaders d

Conflict isn’t a bad word – it’s just what you do with it. I’ll go as far as to say productive conflict is a bonus during strategic planning